Client Support 

Below are several of the day-to-day questions we are frequently asked by our on the job clients. If your needs are not met with this information, please feel free to contact us with your questions.

How do I get to work? Do you provide transportation to the workplace?
The general answer is Yes. Depending on the circumstances of your employment, transportation can be an easier or more challenging goal to achieve. Opportunity Networks will work with you to look at your schedule and provide services within our hours of operation. Transportation to an employment site outside of our hours of operation are arranged as exceptions to our general operating guidelines.
What if I need transportation for a period of time but not all the time?
For any changes to your day-to day program, letting your program manger know with as much notice is always appreciated. We can often assist with transportation so you can continue to attend program. The usual rate would apply.
When should I call in an absence?
It is helpful if you have known appointments to share them with your program manager as soon as you know. We keep a schedule so even a few weeks in advance is not a problem.
How do I take a vacation if I’m working?
If you are working at a job that is paid by the employer you need to arrange the vacation time with your employer to maintain good standing. We can help you talk to your employer about this if needed.
What happens if I need totake medication during the day?
Prior to bringing in your medication it would be appreciated that you let us know it’s coming. If it is a controlled medication we have special protocol we use to manage it and must be notified in advance. Our med-trained staff under the guidance of nurse would be instructed in administering the medication, including any PRN medications
What if my medication changes?
If your medication changes your program manager (Clinical Coordinator) should be notified and provided with the details of the change. If these medications are to be taken during the program, a prescription must accompany the delivery of the medication in the original bottle they were dispensed in.